[1] Abel‐Koch, J. (2013). Who uses intermediaries in international trade? Evidence from firm‐level survey data. The World Economy, 36(8), 1041-1064. https://doi.org/10.1111/twec.12025

[2] Ahn, J., Khandelwal, A. K., & Wei, S. J. (2011). The role of intermediaries in facilitating trade. Journal of International Economics, 84(1), 73-85. https://doi.org/10.1016/j.jinteco.2010.12.003

[3] Akerman, A. (2018). A theory on the role of wholesalers in international trade based on economies of scope. Canadian Journal of Economics/Revue canadienne d'économique, 51(1), 156-185. https://doi.org/10.1111/caje.12319

[4] Appeals, T., & Swielande, H. S. D. (1998). Rolling back the frontiers: the customs clearance revolution. The International Journal of Logistics Management, 9(1), 111-118. https://doi.org/10.1108/09574099810805780

[5] Rezende de Castro, A. B., & Kornher, L. (2023). The effect of trade and customs digitalization on agrifood trade: A gravity approach. Q Open, 3(1), qoac037. https://doi.org/10.1093/qopen/qoac037

[6] Dwivedi, Y. K., Weerakkody, V., & Janssen, M. (2012). Moving towards maturity: challenges to successful e-government implementation and diffusion. ACM SIGMIS Database: the DATABASE for Advances in Information Systems, 42(4), 11-22. https://doi.org/10.1145/2096140.2096142

[7] Grainger, A. (2011). Developing the case for trade facilitation in practice. World Customs Journal, 5(2), 65-76. https://doi.org/10.55596/001c.92725

[8] Granqvist, M., Hintsa, J., & Männistö, T. (2011, August). e-Customs study: private sector views on potential benefits of further electronic customs developments in Switzerland. In 1st Workshop on IT Innovations Enabling Seamless and Secure Supply Chains, WITNESS (pp. 49-59). https://doi.org/10.4018/jegr.2012100101

[9] Grazzi, M., & Tomasi, C. (2016). Indirect exporters and importers. Review of World Economics, 152, 251-281. https://doi.org/10.1007/s10290-016-0245-1

[10] Lyytinen, K., & Damsgaard, J. (2001). What’s wrong with the diffusion of innovation theory? The case of a complex and networked technology. In Diffusing Software Product and Process Innovations: IFIP TC8 WG8. 6 Fourth Working Conference on Diffusing Software Product and Process Innovations April 7–10, 2001, Banff, Canada 4 (pp. 173-190). Springer US. https://doi.org/10.1007/978-0-387-35404-0_11

[11] Maurseth, P. B., & Medin, H. (2019). Internet use, intermediaries and international trade. (NUPI Working Paper No. 885). Norwegian Institute of International Affairs. http://hdl.handle.net/11250/2612358

[12] Medin, H. (2021). Customs brokers as intermediaries in international trade. Review of World Economics, 157(2), 295-322. https://doi.org/10.1007/s10290-020-00396-w

[13] Mikuriya, K. (2006). The customs response to the 21st century. Global Trade and Customs Journal, 1, 21–28.

[14] Raus, M., Flügge, B., & Boutellier, R. (2009). Electronic customs innovation: An improvement of governmental infrastructures. Government information quarterly, 26(2), 246-256. https://doi.org/10.1016/j.giq.2008.11.008

[15] Roy, C. K., & Xiaoling, H. (2020). Effects of paperless trade policy and Aid for trade on export performance: evidence from SASEC and CAREC countries. Asian Development Policy Review, 8(1), 61-74. https://doi.org/10.18488/journal.107.2020.81.61.74

[16] Rukanova, B., Henriksen, H. Z., van Stijn, E., & Tan, Y. H. (2007). A collective action perspective on technological innovation in business/government networks. Proceedings of the 15th European Conference on Information Systems (ECIS 2007), 194. https://aisel.aisnet.org/ecis2007/194/

[17] Subrahmanyan, P., & Subhashini, S. (2018). Customs House Agents’ perspective on effectiveness of container freight stations, Chennai. International Journal of Supply Chain Management, 7(6), 38–45. https://doi.org/10.59160/ijscm.v7i6.2519

[18] Verwaal, E., & Donkers, B. (2002). Firm size and export intensity: Solving an empirical puzzle. Journal of International Business Studies, 33(3), 603-613. https://doi.org/10.1057/palgrave.jibs.8491035