COMMUNICATION ASPECTS OF MANAGEMENT WORK ON THE BASIS OF LEADERSHIP
DOI:
https://doi.org/10.15330/apred.2.18.137-145Keywords:
internal communications, change processes, responsible leadershipAbstract
The article is devoted to defining the role of the leader and outlining the basic principles of building communication with the team in a changing environment. To achieve the goal of the research, the method of theoretical research, general logic and generalization method were used.
The authors consider the peculiarities of the organization of internal communications at the enterprise in the context of changes, which are to identify specific functions that must be represented within these processes.
The authors present the structure of communications in the organization, which is used in stable conditions of the enterprise. The specific functions of the management staff in providing the communicative component in the process of enterprise management are outlined. The tasks of the immediate team leaders, which they must perform in order to harmonize the communication processes within a separate unit, are highlighted. The advantages obtained in a situation of properly organized internal communication are presented.
In the course of the research the specifics of the organization of communicative processes in the conditions of changes, especially unpredictable, for example, caused by quarantine restrictions, martial law, etc. are highlighted. It is determined that the role of the leader in ensuring emotional stability and balance of the team is crucial. As the situation of change requires responsible leadership - the leader professes the values of the organization, ready to be an example for the team, creates conditions for a sense of team involvement, etc., the appropriate behavior of the leader
Based on the study, the authors concluded that the main one is the understanding that effective internal communication allows you to form strong teams that are united by common values: responsibility, team spirit, integrity.
It is determined that in the conditions of changes, internal communication should perform another function - supportive, the essence of which is to maintain emotional balance in the team and the implementation of which falls on the leader as the initiator of communication. Only such an approach will reduce resistance and reduce the level of tension in the team and make the process of adaptation to change less traumatic.
References
2. Pruss, L. R. “Communication Management.” Bulletin of Khmelnytsky National University. Economic sciences, no.1, 2009, рp. 38-41.
3. Rizun, V. V. Theory of mass communication, journlib.univ.kiev.ua/index.php?act=book.index&book=1. Accessed 1 june 2022.
4. Petruk, N. K. Organization as a social phenomenon: the principles of socio-philosophical analysis. Kyiv, Center for Spiritual Culture, 2004. Filosof, www.filosof.com.ua/Jornel/M_43 /Petruk.htm. Accessed 1 June 2022.
5. Mandzyuk, M. M. “Theoretical recommendations for improving the management of internal organizational communications.” Development Management, no. 4 (101), 2011. pp. 180-182.
6. Shpak, N. O. Fundamentals of communication management of industrial enterprises: monograph. Lviv, Lviv Polytechnic Publishing House, 2011.
7. Shubin, O. O., and I. V. Simenko “Analytical assessment of the quality of organizational communications.” Actual problems of economics, no (103), 2010. pp. 175-184.
8. Badea, M. “Social Media and Organizational Communication.” Proceedings. Social and Behavioral Sciences, no. 149, 2004. pp. 70–75.
9. Kozula, S. Internal communication is an underestimated component of efficiency. publicrelations.pl/komunikacja-wewnetrzna-niedoceniana-skladowa -efektywnosci /. Accessed 1 June 2022.
10. Korzyński, P., and G.Mazurek. “External communication is internal.” Harvard Business Review, no. 3, 2016. pp 22–24.
11. Grinko, T. V., and T. Z. Gviniashvili. “Methodological approaches to the classification of changes in the enterprise.” Business-Inform, no. 11, 2015, pp. 39-44.
12. Stepanenko, S. V., and S. V.Lukashev. “Morphological analysis of the concept of "management of organizational change.” Business-Inform, no.4, 2015, pp. 291−297.
13. Stetsiv, S. R. “Formation of elements of change management system at the enterprise.” Bulletin of Sumy State University. Ser. : Economics, no 4, 2012, pp. 155–163.
14. Salvo, D., and D. Holland. Change Management: the New Way: Easy to Understand; Powerful to Use. Xlibris Corporation, 2012.
15. Reiss, M. Change Management. BoD - Books on Demand, 2012.
16. Balogun, J., Hope, Hailey V., and S. Gustafsson. Exploring Strategic Change. Fourth edition published. Edinburgh Gate, Prentice Hall, 2016.
17. Husar, O. Communicative leadership of heads of educational institutions: a textbook. Kyiv, SE "Scientific and Production Center" Priorities ", 2016.
18. Pashko, L. A. Management leadership as a guarantee of effective functioning of public administration. Administrative reform in Ukraine: current status, problems and prospects: monograph. For the head. ed. NR Nizhnik, NT Goncharuk. Dnipropetrovsk, Monolith, 2009, pp. 255-271.
19. Johansson, Catrin, Miller, Vernon D., and Hamrin Solange. Communicative Leadership. Theories, Concepts and Central Communication Behaviors. DEMICOM, Mid Sweden University, 2011.
20. Griffin, R., and V. Yatsura Fundamentals of Management. Lviv, Bak, 2001.
21. Klimek-Michno, K., and K.Marciniak. “The culture of dialogue replaces the up-and-down communication”. Kompendium HR, Supplement to Personnel and Welfare, no.10, 2017, pp. 108–109.
22. Manual on Internal Communication Planning. Eu4pfm, eu4pfm.com.ua/wp-content/uploads/2021/06/EU4PFM_148x2103mm.pdf. Accessed 2 June 2022.
23. “New normal in internal communications - storytelling for business.” hurma.work, hurma.work/blog/05-2021-new-normal-u-vnutrishnih-komunikacziyah-storiteling-dlya-biznesu/ Accessed 2 JUne 2022.
24. “Internal communications: how to be a "fulcrum" for workers in a sea of uncertainty.” Executives. Magazine for managers, executives.com.ua/vnutrishni-komunikatsii-yak-buty-tochkoiu-opory-dlia-pratsivnykiv-u-mori-nevyznachenosti/ Accessed 2 June 2022.
Downloads
Published
How to Cite
Issue
Section
License
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution NonCommercial NoDerivs 4.0 Unported License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access)
